Privacy Policy for Spice Vacation Rentals
Last Updated: August 7, 2026
Spice Vacation Rentals (“Spice Vacation Rentals,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we collect, how we use it, how we may share it, and the choices available to you when you visit our website, make or inquire about a reservation, communicate with us, or otherwise use our services.
If you have questions about this Privacy Policy, you may contact us at reservations@spicevacationrentals.com.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Telephone or mobile phone number
Mailing or billing address
Reservation and travel information
Check-in and check-out information
Property preferences
Communications you send to us
Information submitted through our website or booking forms
Information necessary to provide guest services, respond to maintenance requests, or administer a reservation
Payment-related information processed through our payment processors or booking platforms
When you contact us directly, we may also receive the contents of your communication, attachments, and any additional information you choose to provide.
We may also automatically collect certain technical information when you visit our website, including:
Internet Protocol (IP) address
Browser type
Internet Service Provider
Device information
Date and time of access
Referring and exit pages
Pages viewed
Website activity and interactions
How We Use Your Information
We may use personal information to:
Process, administer, and service vacation rental reservations
Communicate with guests before, during, and after their stay
Provide check-in, check-out, and property access information
Respond to inquiries and customer service requests
Coordinate maintenance, housekeeping, repairs, and other property-related services
Send reservation confirmations, reminders, and important stay-related notices
Provide updates regarding properties, reservations, building conditions, emergencies, or service interruptions
Process payments and help prevent fraudulent transactions
Operate, maintain, secure, and improve our website and services
Analyze website use and performance
Comply with legal, regulatory, contractual, accounting, and recordkeeping obligations
Protect our guests, properties, employees, and business
Send marketing or promotional communications where permitted by law and where any required consent has been obtained
SMS and Text Message Communications
If you provide your mobile telephone number and consent to receive SMS or text messages from Spice Vacation Rentals, we may use SMS to communicate with you regarding your inquiry, reservation, or stay.
SMS communications may include:
Reservation information and updates
Check-in and check-out instructions
Property access information
Responses to guest questions
Maintenance and repair updates
Housekeeping or service coordination
Important property or building notices
Customer service communications
Cancellation or refund information
Other information directly related to your reservation or stay
Message frequency varies depending on your reservation and communications with us.
Message and data rates may apply.
You may opt out of receiving SMS communications at any time by replying STOP to a message.
For assistance, reply HELP, visit https://www.spicevacationrentals.com/, or contact us at reservations@spicevacationrentals.com.
Consent to receive SMS messages is not a condition of purchasing or booking our services.
SMS Privacy
SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.
We do not sell, rent, or provide your SMS consent to third parties for their independent marketing purposes.
Mobile phone information and SMS opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes.
We may use telecommunications, software, hosting, or other service providers that assist us in delivering SMS communications or operating our communications systems. Those service providers may process information solely as necessary to provide services to Spice Vacation Rentals and are not authorized to use your SMS consent for their own marketing purposes.
How We Share Personal Information
We may share personal information when reasonably necessary to provide our services, including with:
Property owners
Property managers and authorized employees
Housekeeping personnel
Maintenance and repair providers
Building administrators or security personnel
Payment processors
Reservation and vacation-rental platforms
Website hosting and technology providers
Communications service providers
Professional advisers
Governmental authorities or law enforcement when legally required
We share only information reasonably necessary for the applicable business or service purpose.
We may also disclose information when necessary to comply with law, enforce agreements, investigate fraud, protect our rights, protect the safety of guests or others, or respond to lawful governmental requests.
We do not sell personal information for monetary consideration.
As stated above, SMS consent and SMS opt-in information are not shared with third parties or affiliates for marketing or promotional purposes.
Third-Party Booking Platforms
Guests may book or inquire about our properties through third-party platforms, including vacation-rental, travel, and reservation websites.
Information submitted directly to those platforms may also be governed by their respective privacy policies and terms.
Spice Vacation Rentals is not responsible for the privacy practices of independent third-party websites or platforms.
Payment Information
Payments may be processed by third-party payment processors, booking platforms, merchant-service providers, or financial institutions.
We may receive limited payment-related information necessary to confirm or administer a transaction, but payment card information may be processed and stored by the applicable payment provider in accordance with its own privacy and security practices.
Cookies and Similar Technologies
Our website may use cookies, web beacons, and similar technologies to collect and store information about visitor preferences and website activity.
Cookies may help us:
Remember visitor preferences
Understand how visitors use our website
Analyze website traffic
Improve website functionality
Customize website content
Diagnose technical issues
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
Log Files
Our website may use standard server log files.
Information collected through log files may include:
IP addresses
Browser type
Internet Service Provider
Date and time stamps
Referring or exit pages
Device information
Website activity
This information is generally used to analyze trends, administer the website, diagnose technical issues, maintain security, and improve our services.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, loss, or destruction.
However, no internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to:
Provide our services
Administer reservations
Maintain business and accounting records
Resolve disputes
Enforce agreements
Prevent fraud
Protect our legal rights
Comply with legal and regulatory obligations
Information that is no longer reasonably necessary may be deleted or anonymized, subject to applicable legal requirements.
Your Privacy Choices
Depending on applicable law and the nature of your relationship with us, you may have the right to request:
Access to personal information we maintain about you
Correction of inaccurate personal information
Deletion of certain personal information
Information regarding how personal information has been used or disclosed
Restrictions on certain uses of personal information
Withdrawal of consent where processing is based on consent
Opt-out from certain marketing communications
To submit a privacy-related request, contact us at reservations@spicevacationrentals.com.
We may need to verify your identity before processing certain requests.
California Privacy Rights
California residents may have rights under applicable California privacy laws.
Depending on the applicable law and circumstances, California consumers may have the right to:
Request access to personal information
Request correction of inaccurate personal information
Request deletion of certain personal information
Obtain information about the categories of personal information collected, used, or disclosed
Opt out of certain uses or disclosures where applicable
Exercise privacy rights without unlawful discrimination
To submit a California privacy request, contact us at reservations@spicevacationrentals.com.
We may need to verify your identity before completing a request.
European Economic Area and GDPR Rights
Where the General Data Protection Regulation or similar privacy laws apply, individuals may have rights including:
Right of access: You may request access to personal data we hold about you.
Right to rectification: You may request correction of inaccurate or incomplete personal data.
Right to erasure: You may request deletion of personal data under certain circumstances.
Right to restrict processing: You may request restrictions on how personal information is processed.
Right to object: You may object to certain processing of personal information.
Right to data portability: You may request certain personal information in a portable format.
Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time.
To exercise these rights, contact us at reservations@spicevacationrentals.com.
Children's Privacy
Our services are intended primarily for adults and individuals authorized to make vacation-rental reservations.
We do not knowingly collect personal information directly from children under the age of 13 through our website.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us at reservations@spicevacationrentals.com, and we will take reasonable steps to review and, where appropriate, delete the information.
Links to Other Websites
Our website may contain links to third-party websites.
We are not responsible for the content, security, or privacy practices of third-party websites.
We encourage you to review the privacy policy of any third-party website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, legal requirements, or regulatory obligations.
When changes are made, we may update the “Last Updated” date at the top of this policy.
Contact Us
For questions, requests, or concerns regarding this Privacy Policy or our privacy practices, contact:
Spice Vacation Rentals LLC
Email: reservations@spicevacationrentals.com
Website: https://www.spicevacationrentals.com/